In today’s digital age, our mobile devices are like treasure chests of personal information—housing everything from private messages and photos to financial details and sensitive work data. With cyber threats constantly evolving, it’s more important than ever to take steps to protect your phone or tablet. Luckily, securing your device doesn’t have to be complicated. Here are some practical tips to help you keep your mobile device safe from hackers, malware, and other risks.
- While your mobile device provides convenient access to your email, bank, and social media accounts, it can also potentially provide the same convenient access for criminals.
- Use the passcode lock on your smartphone and other devices to make it more difficult for thieves to access your information if your device is lost or stolen.
- Log out completely when you finish a mobile banking session.
- Protect your phone from viruses and malicious software, or malware, just like you do for your computer by installing mobile security software.
- Use caution when downloading apps. Apps can contain malicious software, worms, and viruses. Beware of apps that ask for unnecessary “permissions.”
- Download the updates for your phone and mobile apps.
- Avoid storing sensitive information like passwords or a social security number on your mobile device.
- Notify us immediately if you change your phone number or lose your mobile device.
- Be aware of shoulder surfers. The most basic form of information theft is observation. Be aware of your surroundings especially when you’re entering sensitive information.
- Wipe your mobile device before you donate, sell, or trade it using specialized software or the manufacturer’s recommended technique. Some software allows you to wipe your device remotely if it is lost or stolen.
- Beware of mobile phishing. Avoid opening links and attachments in emails and texts, especially from senders you don’t know. And be wary of ads that aren’t from your security provider claiming that your device is infected.
- Don’t perform banking transactions on your mobile device on a public network. If you need to access your account, disable wi-fi and switch to your mobile network.
- Report any suspected fraud to us immediately.
